Thursday 26 June 2008

BlackBerry Mobility

BlackBerry Mobility is at the core of the BlackBerry Voice Mobility Suite (BlackBerry MVS) and it liberates users from their desk by giving them real-time, single number reach on any device.

The BlackBerry Voice Mobility Suite (BlackBerry MVS) unifies communications across heterogeneous devices whether this be you desk phone, mobile phone or any other device Traditional TDM or new IP-based PBX. With BlackBerry MVS users can answer their calls and be more responsive were ever they are in the world and on whatever device they choose or have access to.

BlackBerry Mobility (BlackBerry MVS) makes it easy and affordable for an organization to keep staff connected and responding to customers immediately. The BlackBerry MVS system delivers a non-disruptive manner by giving the user the identity and capability of their existing office phone and making this service usable outside of the office on any device.

The BlackBerry MVS system helps lower the number of missed calls giving company’s a way of delivering a first class service to their customers.
On average 60% of callers do not leave a voice mail this results in lost business and revenue.

With the BlackBerry MVS system installed users can answer the call “now” on any device no matter were they may be.

BlackBerry Mobility (BlackBerry MVS) offers the following features

Single Number Reach:
The BlackBerry MVS Single number reach enables users to be reached on any phone immediately. The customer no longer has to dial their mobile office ect they just dial one number that rings all phones.

Single Integrated Voice Mail:
If a user can’t answer the call, the BlackBerry Voice Mobility Suite (BlackBerry MVS) leverages an organization’s existing corporate voice mail system and eliminates the non-responsiveness that results from multiple voicemail systems.

Extends PBX Functionality to Remote Devices:
BlackBerry Voice Mobility Suite (BlackBerry MVS) delivers the identity (internal extension,caller ID, etc.) and functionality of the corporate phone system (PBX) to any remote device. Users can get remote access to enterprise dial-tone to place outbound calls to 4-5 digit extensions, speed dial numbers, or external numbers (based on user privilege). They can also access features such as call park, transfer, hold, caller ID, and more.

Simultaneous or Sequential Ringing:
BlackBerry Voice Mobility Suite (BlackBerry MVS) offers advanced ringing options. With simultaneous ring, inbound calls ring the desk phone and all remote phones simultaneously.
Seamless Call Mobility/Call Reconnect:
Users can seamlessly move a call in progress between different devices and networks without needing to disconnect and re-establish the call.

Wednesday 25 June 2008

BlackBerry MVS

The BlackBerry Voice Mobility Suite (BlackBerry MVS) hits the uk market this software enables you to accelerate the speed at which you communicate and respond to colleagues, customers, vendors and partners.

The Blackberry Voice Mobility Suite from RIM goes far beyond traditional "find-me/follow-me" applications like the Cisco and Avaya suites by extending the functionality of a traditional office desk phone to any other device regardless of technology. By replicating an in-office environment, users can be contacted anywhere, anytime, on any device and still have all the benefits of the business desk phone.

BlackBerry have been working very hard to get the product ready for the uk market. The system has been used in the usa for many years now and after a lot of hard work the localisation has now been completed allowing the blackberry user to benefit from this fantastic system.

The BlackBerry Voice Mobility Suite (BlackBerry MVS) is ideal for anyone who spends most of there time away from their desk or on the road such as salespeople, field services, healthcare professionals, brokers, consultants, estate agents, manufacturing/facilities managers, technicians, executives, and other mobile professionals.

The BlackBerry Voice Mobility Suite (BlackBerry MVS) connects to 99% of uk PBX’s. The software has been designed from the ground as all BlackBerry / Rim so good high quality is given.

The BlackBerry Voice Mobility Suite (BlackBerry MVS) allows remote workers to extended voice features and applications on any device--like single number reach ability, unified messaging and voicemail, conference calling, notification, 4-5 digit dialing, call park/transfer, and more—allowing them to have seamless connectivity with callers wherever they are.
The suite even allows users to transfer a call from one device to another without any on hold music or silence this is all done in real-time which is a big benefit.

As BlackBerry bring us devices with more and more features this add on to the BES really brings the it/comms together that bit more. With now a true remote working solution from rim the BlackBerry MDS / Pushed Based e-mail / BlackBerry MVS there really is nothing else out there in the market that can give you all these fantastic features.

The BlackBerry Voice Mobility Suite (BlackBerry MVS) gives you


  • Mobility: At the hub of the BlackBerry Voice Mobility Suite (BlackBerry MVS); unifying communications with single number reachability across heterogenous devices and networks, with unified messaging and consolidated voicemail

  • Notification: Provides broadcast messaging, polling, and reporting facilities to enhance group communications and collaboration

  • Conferencing: Supports planned or real-time conferencing where by users are automatically brought into a conference without having to remember phone numbers or lengthy passwords

  • Continuity: Guarantees continuity of voice services and applications during outage or emergency conditions using distributed back-up functionality; leverages the BlackBerry Voice Mobility Suite (BlackBerry MVS) to keep users connected, communicating and responding in real-time.


Even though the BlackBerry Voice Mobility Suite will work with any device be it your home phone, office phone, mobile ,hotel phone ect the BlackBerry menus are truly a work of art there is no need to key in hard access numbers its simply point and click to transfer / hold / call / record everything works so quickly and easy with the BlackBerry devices.